Best Microsoft Dynamics CRM Training in Chennai
Besant Technologies, OMR is the best Microsoft Dynamics CRM Training in OMR, Chennai by covering various places in and around. As of 2019, we are having branches in Velachery, Tambaram, OMR, Porur, Anna Nagar, T-Nagar, Thiruvanmiyur, Siruseri, Maraimalai Nagar. Soon we will be launching in other places where the demand is available in the learners’ community. We guide our Microsoft Dynamics ® CRM training students to be certified at the end of our course. In the last six months’ timeframe, we have completed Microsoft Dynamics CRM training for more than 100+ students with excellent feedback and placements. To know more about our students feedbacks please have a look at our YouTube channel. Our Microsoft Dynamics CRM Course Fees is very normal which anyone can pay after the first class with satisfaction. We do have multiple class timings which can be suitable for all. Our Microsoft® Dynamics®CRM training will be scheduled on regular weekdays and weekends based on the students’ requests. We do have fast track Microsoft Dynamics CRM training and online Microsoft Dynamics CRM training with a one-to-one basis. We are giving more Microsoft Dynamics® CRM training for corporates which employees of their company will be benefits from our training.
Microsoft Dynamics CRM Training Key Features
Besant Technologies offers Microsoft Dynamics CRM Training in Chennai in more than 9+ branches with expert trainers. Here are the key features,
- 30+ Hours Course Duration
- 100% Job Oriented Training
- Industry Expert Faculties
- Free Demo Class Available
- Completed 500+ Batches
- Certification Guidance
Microsoft Dynamics CRM Training Batch Schedule
Here are the Microsoft Dynamics CRM Training Classes in Chennai Schedule in our branches. If this schedule doesn’t match please let us know. We will try to arrange appropriate timings based on your interest.
Microsoft Dynamics CRM Training Syllabus in Chennai
- Benefits of Closed Loop Marketing
- Creating and Using Marketing Lists
- Marketing Campaigns and Quick Campaigns
- Quick Campaigns
- Introduction to Marketing Campaigns
- Creating a Marketing Campaign
- Creating and Using Campaign Templates
- Importing Leads
Implementing and Managing Marketing Campaigns
- Campaigns, Campaign Activities, and Marketing Lists
- Creating and Using Email Templates
- Sales Literature, Products, and Price Lists
- Distributing Campaign Activities
- Capturing and Viewing Campaign Responses
- Working with Campaign Responses
Analysis, Reporting, and Goals
- Analyzing Marketing Information with Lists, Views, and Charts
- Working with Reports
- Creating and Managing Marketing Goals
- Creating Charts
- Customizing and Working with Dashboards
Sales Management in Microsoft Dynamics
- Overview of the Sales Process in Microsoft Dynamics CRM
- Core Records in the Sales Process
- Tracking Competitors and Managing Sales Literature
- Working with Leads
- Working with Opportunities
- Sales Processes, Workflows, and Dialogs
Working with the Product Catalog
- The Product Catalog and the Sales Process
- Unit Groups
- Adding and Maintaining Products
- Creating, Maintaining and Using Price Lists
Sales Order Processing
- The Microsoft Dynamics CRM Sales Order Process
- Opportunities, Quotes, and the Sales Process
- Working with Orders
- Working with Invoices
Analysis, Reporting, and Goals
- Analyzing Sales Information with Lists, Views, and Charts
- Working with Reports
- Exporting Sales Information to Microsoft Office Excel
- Creating and Managing Sales Goals
- Creating Charts
Service Management in Microsoft Dynamics
- Getting Started with Service Management
- Cases and the Service Management Process
- Queues and Contracts in Service Management
- Working with Cases in the Case Grid
Working with Cases and Contracts
- Creating Case Records
- Working with Cases
- Contracts and Contract Templates
- Creating and Working with Contracts
- Using Contracts with Cases
Using the Knowledge Base
- Article Templates
- Creating, Approving and Publishing Articles
- Using and Searching the Knowledge Base
- Cases and Knowledge Base Articles
Working with Teams and Queues
- Introduction to Teams
- Introduction to Queues
- Creating and Managing Queues
- Working with Queues and Queue Items
- Using Workflows with Queues
Analysis, Reporting, and Goals
- Service Management Reports
- Service Management Charts and Dashboards
- Goal Management for Service
Service Scheduling in Microsoft Dynamics
- Service Scheduling Overview
- Service Scheduling Scenarios
- Service Scheduling Process
- Working with Service Activities and the Service Calendar
- Closing, Canceling or Rescheduling a Service Activity
- Using Charts and Reports to Analyze Service Activities
- Understanding the Service Activity Scheduling Engine
- Resources, Services and Selection Rules
- Incorporating Customer Preferences
- Resource and Service Capacity Requirements
- Understanding Sites and Same-Site Requirements
Microsoft Dynamics Customization and Configuration
- Business Units and Security Roles
- Business Units
- Managing Business Units
- Security Features
Configuring Users and Teams
- User Management Overview
- Adding and Maintaining User Accounts
- Team Configuration
Customizing Microsoft Dynamics CRM Overview
- Customization Methodology
- Who can Customize Microsoft Dynamics CRM?
- Types of Customizations
- Types of Customizations – Solutions
- Customization Concepts
- Field Data Types
- Field Properties
- Creating Fields
- Creating Option Sets
- Entity Concepts
- Modifying Custom Entities
Customizing Relationships and Mappings
- Types of Entity Relationships
- Creating Entity Relationships
- Entity Mapping
Customizing Forms, Views, and Charts
- Basic UI Customization Capabilities
- View Customization Overview
- Form Customization Overview
- Other Form Objects
- Creating New Forms
Configuring Field Security
- Field Security Scope
- Field Security and Other Security Methods
- Enabling Auditing
- Viewing Audit Data
- Managing Audit Partitions
- Solutions Review
- Exporting and Importing Unmanaged Solutions
- Exporting and Importing Managed Solutions
Besant Technologies offers 250+ IT training course in more than 20+ branches with 10+ years Experienced Expert level Trainers.
- Fully hands-on training
- 30+ hours course duration
- Industry expert faculties
- Completed 1500+ batches
- 100% job oriented training
- Certification guidance
- Own course materials
- Resume editing
- Interview preparation
- Affordable fees structure
Besant Technologies is the Legend in offering placement to the students. Please visit our Placed Students List on our website.
More than 2000+ students placed in last year. It has a dedicated placement portal which caters to the needs of the students during placements. Besant Technologies conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
- 92% percent placement record.
- 1000+ interviews organized.
Our trainers are more than 10+ years of experience in course relevant technologies. Trainers are expert level and fully up-to-date in the subjects they teach because they continue to spend time working on real-world industry applications. Trainers have experienced on multiple real-time projects in their industries.
- Are working professionals working in multinational companies such as CTS, TCS, HCL Technologies, ZOHO, Birlasoft, IBM, Microsoft, HP, Scope, Philips Technologies, etc…
- Trained more than 2000+ students in a year.
- Strong theoretical & practical knowledge.
- Are certified professionals with high grade. Are well connected with hiring HRs in multinational companies.
No worries. Besant technologies assure that no one misses single lectures topics. We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities. If required you can even attend that topic with any other batches.
Besant Technologies provides many suitable modes of training to the students like
- Classroom training
- One to One training
- Fast track training
- Customized training
You will receive Besant Technologies globally recognized course completion certification.
Yes, Besant Technologies provides group discounts for its training programs. To get more details, visit our website and contact our support team via Call, Email, Live Chat option or drop a Quick Enquiry. Depending on the group size, we offer discounts as per the terms and conditions.
We accept all major kinds of payment options. Cash, Card (Master, Visa, and Maestro, etc), Net Banking and etc.
Microsoft Dynamics CRM Training Reviews
Besant Technologies has been a unique and fulfilling experience. I would like to take up more training with Besant Technologies. Faculties also explaining the topics with live examples. The course content prepared by Besant Technologies is extremely inline with real-time client specifications. Thanks to Besant Technologies.
Great explanation of concepts through live examples. Everything about the training was absolutely amazing. Excellent Instructor and wonderful Customer Service. another thing I like to highlight is service after completion of course. As a learner, this is what we always look for. they always respond on time with answers. Highly recommend it.
It was a great experience with Besant Technologies. One of the best things I would say from this platform is providing high-quality content with highly skilled and experienced professionals as an instructor for each live course. Thanks to Besant Technologies for the wonderful learning experience!
It was a wonderful learning experience. Trainer's knowledge is impressive, and great teaching capability. The course content is great. The session was interactive which was very good. The Instructor will spend more enough time for us to understand the concept. Thanks to Besant Technologies.
Besant Technologies is the Best training Institute throughout my career. The course content is well-planned, comprehensive, and elaborate. The faculties were well experienced and the learning curve was really high. The support is always willing to help you out in various ways as promptly as possible. Thank you Besant Technologies. looking forward to other courses.
Let me start off by congratulating the entire Besant Technologies team for putting together such amazing content for their courses.I got more than what I am looking for and gathered so much information and confidence which makes me proceed in the direction which I wished to. Thanks for Besant Technologies and their team!!!
The courses were brilliantly designed to make the learners understand and gain confidence on what they are learning for. The instructor was very well determined and Focussed on Clear Examples. This reduces my effort of reading books and can start working immediately in the ongoing projects. Keep up the good work.
Very good learning experience. The classes were very smooth. The instructors were really good and delivered the course content very well. They had very good theoretical and practical knowledge of the respective courses. The support team at Besant Technologies is really good. Great Job! Thanks for the learning experience! Keep it up!!!
I had a good experience with Besant Technologies. The instructor had done a great job to explain each and every feature with a real-life example and provided hands-on live examples during the sessions. The course material was helpful and instructors were all very cooperative. very well done Besant Technologies.
The instructor was pretty good and strong on the technology side. The Faculty's vast experience in the technology was very handy for the students in connecting to the live examples. The support team is also very active. In case of any issue, they solve it as soon as possible. Highly recommended to everyone.
I really appreciate the Besant Technologies team. They are really doing a fantastic job. The course was good and well organized.The classes are practical oriented and it has been a great learning experience. I would be glad to recommend Besant Technologies to friends and colleagues. Thank You Besant Technologies!!
It is a very good experience to learn from Besant Technologies!. The session was very informative. The instructor seems excellent in sharing real-world experiences. I am very impressed and highly recommend Besant Technologies. Support team people are also really very cooperative and help out at there best.
It was an awesome learning experience. Definitely there is no doubt in saying that all the instructors at Besant Technologies are industry experienced and the support staff provides a quick response. The batches were also segmented from beginners- to advanced-level learners. I am very much thankful to Besant Technologies.
Besant Technologies has provided a unique opportunity for the students around the world to connect to some of the best tutors. The course fulfilled its purpose. The instructor was very good and prompt in responding to questions. I really recommend Besant Technologies training programs for career growth.
Besant Technologies Provide excellent Training with lots of demos and the course material is so well designed, The trainer explained the concepts with clarity & provided in-depth details. Great place to learn new things.Thanks to Besant Technologies.
Recently I have attended training by Besant Technologies. It was a fantastic learning experience for me. The instructor is having excellent knowledge of the subject and course content is also well organized. The staff is very supportive and always helped me with all the queries I had. Thanks to Besant Technologies!
The very good learning experience from Besant Technologies. The course content is available for a lifetime, the other most good one is you can avail the course anytime, even after completion of the course or missed classes. I personally recommend upgrading your skills which are trending in the market go for Besant Technologies.
My learning experience with Besant Technologies was very good. The instructor and 24*7 support were Excellent. I have not seen such a value for money anywhere in the world. I will keep taking many many courses with Besant Technologies!
I am very happy to be part of Besant Technologies to learn this course. The best thing about Besant Technologies is 24x7 support which makes the overall learning experience better. I look forward to more courses from Besant Technologies.
The great learning experience with Besant Technologies, Course content is perfect, to begin with, new or advance in career and Instructors are also very highly knowledgeable. The support team is very good. I will recommend Besant Technologies to everyone and will personally revisit them for my future learnings.
My learning journey was excellent at Besant Technologies!. The course content is very good to understand. The instructor is experienced and having the patience to clear all the doubts at training time. The training was well organized and structured. Best in the class support team, they will respond very quickly to your concerns. The study material and exercise are very good.
I had an awesome experience with Besant Technologies, The instructors are experienced and knowledgeable about the subject are very much appreciated. Moreover, the examples he used while explaining were outstanding and easy to understand. Overall, Thanks, Besant Technologies, for providing quality education.
A very good learning experience. Besant Technologies provides quality learning experience within affordable prices.The course has a clear direction, which is perfect for efficiency-oriented professionals like us!. Thank you, Besant Technologies.
It was a very good learning experience with Besant Technologies. The syllabus is systematically structured, and the Live sessions are explained with real-time examples. This makes the course more accessible to freshers with basic knowledge. Looking forward to completing it. Thanks, Besant Technologies Team.
Besant Technologies is a great institute for learning any Programming Language. The support staff is accommodating and professional. Any time you need any help, they are ready to provide it. I am also impressed with the teaching methods and techniques. I would highly recommend Besant Technologies to anyone for a great career.
I had an awesome experience in learning with Besant Technologies. The course structure is very well designed for novice to experienced IT and non-IT professionals. The trainers were fantastic. I would surely recommend Besant Technologies to others.
The awesome Learning experience from Besant Technologies. I liked their classes, provided during the course. The training material and trainer are up to the mark to get urself acquainted with the new technology. Very helpful support service from Besant Technologies. I recommend everyone to try courses from Besant Technologies, thousands are satisfied and daily making improvement in their profession.
Microsoft Dynamics CRM Trainer Profile & Placement
Our Microsoft Dynamics CRM Trainers
- More than 10 Years of experience in Microsoft Dynamics CRM Technologies
- Has worked on multiple realtime Microsoft Dynamics CRM projects
- Working in a top MNC company in Chennai
- Trained 2000+ Students so far.
- Strong Theoretical & Practical Knowledge
- certified Professionals
Microsoft Dynamics CRM Placement Training in OMR, Chennai
- More than 2000+ students Trained
- 95% percent Placement Record
- 1000+ Interviews Organized
Besant Technologies Official Branches
Plot No. 119, No.8,
11th Main Rd, Vijaya Nagar,
Tamil Nadu 600042
Old No:146/2- New, No: 48,
Habibullah Rd, T. Nagar,
Chennai, Tamil Nadu 600017
180/84, 1st Floor,
Karnataka Bank Building,
Trunk Rd,Porur, Chennai,
Tamil Nadu 600116
1st Floor, No.2A
Duraisamy Reddy St,
Near Passport Seva,
Tambaram West, Chennai,
Tamil Nadu 600045
Plot no: 1371,
28th street kambar colony
I Block Anna Nagar West, Behind Reliance Fresh,
Chennai, Tamil Nadu 600040
22/67, 1st Floor,
North mada street,
Near Valmiki St, Thiruvanmiyur,
Chennai, Tamil Nadu 600041
5/318, 2nd Floor,
Sri Sowdeswari Nagar,
Old Mahabalipuram Rd,
Tamil Nadu 600097
No.37, Ground Floor,
Maraimalai Nagar, Chennai,
Tamil Nadu 603209
No. 4/76, Ambedkar Street,
OMR Road, Egatoor, Navallur,
Tamil Nadu 600130